Terms & Conditions
Site Operation
The United Arab Emirates “U.A.E” is our Country of Domicile. NRE Colléction controls this Site from the U.A.E. NRE Colléction makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations, you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.
Services and Related Fees
NRE Colléction is not an auction house nor a bank, and does not offer auction or banking services. The Site is an online platform allowing for the sale and purchase of items between NRE Colléction and Shoppers. The purpose is to provide shoppers with NRE Colléction products online.
Membership for Shoppers on the Site is free. NRE Colléction does not charge any fee for browsing and buying listed items on the Site. NRE Colléction may choose to temporarily change the fees for our services for promotional events (for example, free shipping days) or new services, and such temporary changes are effective in accordance with their terms when we post them on the Site.
Delivery/Shipment Policy
NRE Colléction will not sell or attempt to sell services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
Violation of Terms of Use
You understand and agree that in NRE Colléction’s sole discretion, and without prior notice, NRE Colléction may terminate your access to the Site, or exercise any other remedy available and remove any unauthorized user information, if NRE Colléction believes that the information you provide has violated or is inconsistent with these Terms of Use, or violates the rights of NRE Colléction, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to NRE Colléction for violations of these Terms of Use and you consent to injunctive or other equitable relief for such violations. NRE Colléction may release user information about you if required by law or subpoena.
Advertising
NRE Colléction will use multiple available platforms to advertise the products. These Platforms may use tracking in order to optimize advertising.
Communication
You agree that NRE Colléction may communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Applicable Law
The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principles.
Purchases
NRE Colléction accepts payment by Visa or Mastercard debit and credit cards in AED for its products and services. All online purchases are also governed by the terms and conditions of respective Merchant service providers. Please review respective Merchant service provider’s user agreement and privacy policy before entering any transaction. These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of NRE Colléction . All refunds will be made onto the original mode of payment.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
Exchanges, Returns and Refunds
Requests can be made in one of the following ways:
-
Email us on info@nrecollection.com
-
Contact us on +971 04294 4484
Cancellation
Shoppers can cancel their orders within 1 hour of purchase and refunds will be made back to the original mode of payment. Please allow for up to 45 days for the refund transfer to be completed and note that amount refunded will be net of bank processing charges. After 1 hour of placing an order, Shoppers can only cancel the order before NRE Colléction start processing their orders, which will be confirmed by email.